Effective Date: 22 October 2025
At Walsh Bathroom & Tiles, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website or services.
1. Who We Are
Walsh Bathroom & Tiles is a retailer of bathroom products, tiles, and accessories based in Ireland.
Website: [www.walshbathroomandtiles.ie]
Email: wbt@dublin.com
Phone: 057 93 20761/ 057 86 48066
Address: No 2 Riverview Business Park, Cloncollog, Tullamore, Offaly, R35 V6W7
We act as the data controller for the personal data you provide to us.
2. Information We Collect
We may collect and process the following types of information:
A. Information you provide directly:
- Name, address, phone number, and email address
- Payment and billing details (processed securely via our payment provider)
- Delivery details and order information
- Enquiries or messages sent through our website or email
B. Information collected automatically:
- IP address, browser type, and device information
- Website usage data (pages visited, time spent, etc.) via cookies and analytics tools
3. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate with you about your purchase or enquiry
- Manage payments and prevent fraud
- Improve our products, services, and website
- Comply with legal and tax obligations
We will never sell or rent your personal data to third parties.
4. Legal Basis for Processing
We process your personal data under the following legal bases:
- Contractual necessity: to fulfil your order or enquiry
- Legal obligation: to meet legal and tax requirements
- Legitimate interest: to improve our services and website performance
- Consent: for marketing communications (only if you’ve opted in)
5. Sharing Your Information
We may share your data with trusted third parties when necessary, such as:
- Delivery and courier companies (for order delivery)
- Payment processors (for secure transactions)
- IT and website service providers (for hosting and maintenance)
- Legal or regulatory authorities (where required by law)
All third parties are required to handle your information securely and in compliance with GDPR.
6. Cookies & Analytics
Our website uses cookies to enhance your experience and analyse traffic.
You can manage or delete cookies through your browser settings.
We may use Google Analytics or similar tools to understand how visitors use our site — this data is anonymised.
7. Data Retention
We retain your personal data only as long as necessary for the purposes described above:
- Order and transaction data: up to 7 years (for tax and accounting purposes)
- Enquiry or correspondence data: up to 2 years
- Marketing data: until you withdraw consent
8. Your Rights
Under GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data (where applicable)
- Withdraw consent to marketing at any time
- Request a copy of your data in a portable format
To exercise your rights, please contact us at wbt@dublin.com.
9. Data Security
We take appropriate technical and organisational measures to protect your data against unauthorised access, loss, misuse, or alteration.
All payment information is processed securely through encrypted channels.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
We encourage you to review it periodically.
11. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Walsh Bathroom & Tiles
📧 wbt@dublin.com
📞 057 93 20761/ 057 86 48066
📍 No 2 Riverview Business Park, Cloncollog, Tullamore, Offaly, R35 V6W7